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Master Mechanic/ Shop Manager
CPL Anthony James Howes II\\\
\\\
Mobile: (248) 245-9789\\\
E-Mail: ForensicAutoTech@GMail.com\\\
\\\
5751 Helen Street \\\
Garden City, MI 48135 \\\
\\\
Objective: \\\
\\\
Obtain position as a Lead Automotive Technician, Shop Manager, and/or Shop Foreman\\\
\\\
Profile: \\\
\\\
• Goal oriented individual with leadership performance. \\\
• Customer service/relations specialist. \\\
• Organized, highly motivated, and detailed problem solver. \\\
• Proven to work in unison with staff, volunteers and board of directors. \\\
• Over 10 year’s professional experience as a foreign and domestic automotive technician. \\\
• Able to run and operate automotive repair facility independently. \\\
• Self motivated to continue training on advancing automotive technology. \\\
• 6 year’s military experience. \\\
\\\
Education: \\\
\\\
•Ohio Technical College – Cleveland, Ohio\\\
\\\
• Auto-Diesel Master Vehicle Technician Program\\\
o Note: 2/3 program completed before entering professional work environment and leaving the school. ***Program not completed***\\\
\\\
•Farmington High School – Farmington, MI\\\
\\\
• Auto Tech Program\\\
o Note: top of class\\\
\\\
Relevant Experience:\\\
\\\
• Use of Reynolds shop software.\\\
• Use of ADP shop software.\\\
• Use of Alldata shop management software.\\\
• Use of Mitchell shop software\\\
• Use of Identifix/Direct-Hit\\\
• Record customer/vehicle information, update repair history, and fleet account information using shop management software. \\\
• Verify customer complaint. \\\
• Diagnose cause of complaint using various tools and diagnostic testing procedures, such as flow charts or personal technical knowledge of automotive and electrical theory. \\\
• Obtain technical data such as: wiring schematics, repair procedures, and specifications using various online information systems. \\\
• Determine needed repair. \\\
• Determine reason for part failure. \\\
• Perform part repair/restoration. \\\
• Prepare estimate for total cost of repairs, consult customer and close on repair sale. \\\
• Repair Vehicles. \\\
• Receive deliveries. \\\
• Coordinate workloads amongst other technicians\\\
• Supervise and confirm all testing and repairs. \\\
• Install aftermarket mobile electronics including: anti-theft systems, audio and video equipment, remote starters, navigation systems etc. \\\
• Identify, remove, and replace prototype parts, software, and applications. \\\
• Retrofit pre-production vehicles to Identify, remove, and replace prototype parts, software, and applications. \\\
\\\
Certifications:\\\
\\\
Michigan State Certifications\\\
\\\
Master Auto Mechanic\\\
• Engine Repair\\\
• Engine Tune-up and Performance\\\
• Automatic transmissions\\\
• Manual Transmissions, Front and Rear Drive Axles\\\
• Electrical Systems\\\
• Front End Steering and Suspension\\\
• Brakes and Braking Systems\\\
• Heating and Air Conditioning\\\
• Pre-1973 Vehicles\\\
• Unitized Body Structural Repair\\\
• Collision-Related Mechanical Repair\\\
• Recreational Trailer\\\
\\\
Master Motorcycle Mechanic\\\
•Motorcycle\\\
\\\
Master Heavy Duty Truck Mechanic\\\
•HDT Engine Repair -- Gasoline\\\
•HDT Engine Repair -- Diesel\\\
•HDT Drive Train\\\
•HDT Brakes and Braking Systems\\\
•HDT Suspension/Steering Systems\\\
•HDT Electrical Systems\\\
\\\
Other Certifications:\\\
\\\
• MACS A/C Systems\\\
• Multiple BMW online training courses\\\
•Multiple Mercedes online training courses\\\
•Complete BG technician and adviser certification\\\
\\\
Training:\\\
\\\
• Suzuki Dealer Training\\\
• Audi Dealer Training\\\
• Volkswagen Dealer Training\\\
• BMW Dealer Training\\\
• Mercedes Dealer Training\\\
•Chrysler Manufacture Diagnostic's Training\\\
o Wi-Tech\\\
o DRB III\\\
o CDA6\\\
• Private Euro and Asian Specialty Training\\\
\\\
Tools:\\\
\\\
• Hand Tools\\\
• Wide Variety of Sockets including Type and Size\\\
• Pneumatic Air Tools\\\
• Cordless Power Tools\\\
• Borescope\\\
• Specialty Service and Repair Tools\\\
• Multi-meters and Electrical Diagnostic Tools\\\
• Snap On Verdict Diagnostic Device\\\
• ALL SNAP-ON TOOLS\\\
\\\
Active Member:\\\
\\\
• AllData\\\
• Identifix/Direct Hit\\\
•MACS\\\
\\\
Employment:\\\
\\\
• KDS Automotive\\\
(Technician)\\\
31330 Ford Road\\\
Garden City, MI 48135-1872\\\
(734) 421-7190\\\
Employed 2008 - 2010, 2014\\\
Supervisor: Steve Herman\\\
\\\
• Bob Saks Suzuki of Farmington Hills\\\
(Shop Foremen)\\\
Employed 2010 (Went out of Business)\\\
Supervisor: Bob Saks\\\
\\\
• Suburban Imports of Farmington Hills\\\
(Audi/VW Technician)\\\
37911 Grand River Avenue\\\
Farmington Hills, MI 48335\\\
(248) 471-0800\\\
Employed 2010 - 2011\\\
Supervisor: Chris Snyder\\\
\\\
• Mitsubishi Livonia\\\
(All makes and models Shop Foreman)\\\
30777 Plymouth Road\\\
Livonia, Mi 48150\\\
(734) 525-5000\\\
Employed 2012 - 2013\\\
Supervisor: Jon Belinger\\\
\\\
• Erhard BMW of Farmington Hills\\\
(Technician)\\\
38700 Grand River Avenue\\\
Farmington Hills, MI 48335\\\
(248) 306-6800\\\
Employed 2013\\\
Supervisor: Jon Nally\\\
\\\
• Mercedes of Novi\\\
(Technician)\\\
39500 Grand River Avenue\\\
Novi, MI 48375\\\
(248) 426-9600\\\
Employed 2013\\\
Supervisor: Tony\\\
\\\
• Franklin Auto Care\\\
(Master Technician/Shop Foreman)\\\
32725 Franklin Road\\\
Franklin, MI 48025\\\
(248) 626-2080\\\
Employed 2014-2015\\\
Supervisor: Pam\\\
\\\
• Martin Motorsports\\\
(Master Tech/Lead Diagnostic's Tech)\\\
43100East Nine Mile Road\\\
Novi, MI 48375\\\
(248)760-9710\\\
Employed Feb 2015 - 2015\\\
Supervisor: Todd Hunter\\\
\\\
• Speedy Auto Service\\\
(Master Technician, Shop Manager/Foreman)\\\
598 South Main Street\\\
Northville, MI 48167\\\
(248) 675-1156\\\
Employed 2016 - Present\\\
Supervisor: Anthony\\\
\\\
• U.S. Army Active Duty Deployment\\\
Corporal (Infantry)\\\
(313) 957-6532\\\
Employed: 2008 - 2014\\\
Active: 2009 - 2009, 2011 - 2012\\\
Supervisor: SFC Tang\\\
Inkster, MI
59 days ago
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